Returns & Exchanges

At Orthofeet®, we stand behind our products with a 60-day wear test to ensure you experience ultimate comfort and relief. If you are not completely satisfied with your purchase, we offer easy returns and exchanges to help you find your perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Return or Exchange

  Choose whether you would like a full refund to your original payment method or a different size or style via an exchange.

• 3.
  Print Your Label

  Download and print the prepaid shipping label provided through the portal and securely package your items.

• 4.
  Ship It Back

  Drop off your package at any authorized carrier location; once received, we will process your refund or ship your new pair within 5-7 business days.